Frequently Asked Questions

What contaminants will Austin Air cleaners remove from the air?
Austin Air cleaners deliver a complete filtration solution, removing a wide variety of particles, sub-micron particles, chemicals, gases, micro-organisms and odors. This includes such things as dust, mold, mildew, fungi, pollen, tobacco smoke, chemical vapors, gases, formaldehyde, fragrances, viruses and bacteria.

How do I know Austin Air is really the best?
Austin Air has been tested by some of the world’s most respected testing labs like Battelle Laboratories and the U.S. Army Corp of Engineers. Extensive tests on flow rate, flow design, removal of vapors, gases and sub-micron particles have been performed on an Austin Air cleaner.
As result of this testing, Austin Air was chosen by the US Government to fulfill the largest deployment of air cleaners in American history and chosen by FEMA and The Red Cross to address the serious air quality concerns in post 9/11 New York. When clean air is critical and lives depend on it, Austin Air remains the #1 choice.

Why are Austin Air’s products superior to others on the market?
Our filters make us better. Austin Air uses True Medical HEPA filter paper in all of our air cleaners. We use 15 lbs. of activated carbon/ zeolite mix to maximize surface area in the HealthMate product and an advanced military carbon cloth in the AllergyMachine placed inside the True Medical HEPA filter to capture odors and gases. Some other companies use a carbon blanket outside the HEPA filter, which doesn’t provide much of a surface area for trapping harmful particles.

Austin Air’s products are made of steel and have a powder coat paint, which is baked on at 375 degrees farenheit so the products do not off gas and enhances durability.Other companies have plastic products and/or use sprayed on paint, so their products can emit harmful gases. The entire body of the air cleaner is made of 22 gauge solid steel, which has been welded together to prevent any rattles. The air intake is 360 degrees from all 4 sides rather than from the bottom where it could pull contaminants from the floor. Austin Air’s products have a high-velocity airflow, which creates a clean air pocket around the user. If you turn on an Austin Air cleaner next to a competitor’s you can really feel the difference. Austin Air’s products can clean the air in most bedrooms in less than 15 minutes. Austin Air Cleaners use energy efficient PSC motors, running your air cleaner can use less energy than some light bulbs.

What kind of filter does Austin Air use?
Austin Air cleaners use a 4-stage filter containing only the best proven filter mediums for cleaning the air. In every Austin Air cleaner, you will find Medical Grade HEPA (High Efficiency Particulate Arrestance) and Activated Carbon addressing the most serious household airborne contaminants. Only trusted technology used in hospitals and operating rooms will be found in Austin Air Cleaners.

What is the difference between the models ?

The difference is in the filters. All models have the same steel housing.

The HealthMate  has a True Medical HEPA filter surrounded by a carbon/zeolite mixture which adsorbs odors and gases. The standard filter weighs approximately 21 lbs. It is the best all around unit and is well tolerated by those with chemical sensitivies. It is effective for those with asthma and allergies.

The AllergyMachine has a HEGA filter. The HEGA is comprised of a True Medical HEPA filter placed outside an advanced military carbon cloth which absorbs odors and gases. The AllergyMachine filter weighs approximately 8 lbs. It can be more effective for those who smoke or in more contact with odor sources. It is effective for those with asthma or allergies.

Baby’s Breath uses the same HEGA filter as the allergy machine. It is smaller and lighter for easier transport.

The HealthMate Plus has a True Medical HEPA filter and granular carbon /zeolite. The carbon in the Plus model is impregnated with potassium iodide. This increases the capacity for removing more formaldehyde and ammonia. Austin Air’s HealthMate Plus is best used in places like new homes, laboratories, beauty salons, funeral homes, etc. Sources of formaldehyde in homes can be carpets, wood panel, construction materials and furniture upholstery.

The Pet Machine has additional proprietary ammonasorb in the carbon filter which is especially effective in removing pet odors such as ammonia and sulfuric acid which are often present with pets.

The Bedroom Machine has the most levels of filtration . It has a prefilter, medical grade HEPA, carbon/zeolite blend, and a HEGA filter. This is the most advanced filtering system that Austin has ever designed. It has been built to meet the requirements set out by the Johns Hopkins University Medical School for ongoing studies where this new filtering system must capture gasses and submicron particles.

What exactly is a HEPA filter?
The HEPA (High Efficiency Particle Arresting) filter was developed by the US
Atomic Energy Commission to filter out sub-micron particles. All True
Medical HEPA is laser-tested and must remove a minimum of 99.97% of all
particulate matter greater than 0.3 microns in size. It filters 95% of particles at .1 micron. A human hair is about 300
times too large to penetrate a HEPA filter. The Standard size models have 60 Sq. Ft. of HEPA and the Junior Models have 30 Sq. Ft.

What is a HEGA filter?
HEGA is unique to Austin Air and stands for High Efficiency Gas Absorption. This filter was designed by the British military to deal with chemical warfare.A
HEGA air cleaner combines a HEPA filtration system with an added military carbon cloth filter medium. It is especially effective at dealing with very small molecules such as aldehydes.

What is Zeolite?
Zeolite is a natural mineral that has the distinct capability of adsorbing certain
gas molecules. Zeolite is particularly effective in adsorbing formaldehyde,
ammonia and carbon monoxide. The mixture ratio of carbon to zeolite in the HealthMate400 is approximately 10-1 (10 parts carbon, 1 part zeolite).

What features are important for multiple chemical sensitivity ?

The entire body of the air cleaner is made of solid steel, which has been welded
together to prevent any rattles. The paint used is powder coating, baked at 375
degrees Fahrenheit. This process eliminates any odor or off-gas emissions while
enhancing durability. The only plastic components in the air cleaner are the fan blade, wheels or feet and the control knob on the front of the unit. Varnish is not used to coat the motor winding. There are no glues used in the filters.

What is Ozonee ?
Ozone is active oxygen and can be dangerous to people’s health. This is especially true for people with respiratory problems such as asthma emphysema, and bronchitis. The EPA has classified ozone as a respiratory irritant that should be avoided. “ Healthy people, as well as those with respiratory difficulty, can experience breathing problems when exposed to ozone. ..Health effects may become more damaging and recovery less certain at higher levels or from longer exposures (US EPA, 1996a, 1996b).
The EPA states “Manufacturers and vendors of ozone devices often use misleading terms to describe ozone. Terms such as “energized oxygen” or “pure air” suggest that ozone is a healthy kind of oxygen. Ozone is a toxic gas with vastly different chemical and toxicological properties from oxygen. “ Several federal agencies, including the FDA and OSHA have established health standards or recommendations to limit human exposure to ozone.

Do Austin Air cleaners produce any dangerous by-products?
Unlike air cleaners that use electrostatic-precipitation or ionic generation, the Austin Air cleaners do not emit any by-products such as toxic ozone. The Austin Air cleaner produces nothing but clean air.

How much electricity do Austin Air cleaners consume?

The Austin Air cleaner will cost less than a penny (0.7cents) per hour on average. The maximum draw is 135 watts on the highest setting and uses an ordinary 120 volt outlet. Austin Air Cleaners use energy efficient PSC motors, running your air cleaner can use less energy than some light bulbs.
How much space do Austin Air cleaners effectively clean?
The standard size unit will clean up to 1,500 square feet or an average size bedroom in approximately 15 – 20 minutes.
The junior size unit will clean up to 700 square feet or an average size bedroom in approximately 30 – 40 minutes.
(All estimates assume 8 ft. ceilings with the door closed).

Can Austin Air cleaners be left on all the time?

Yes, Austin Air cleaners were designed and built for continuous use.

Is the air cleaner noisy to operate?
Depending on the fan setting used, the noise level ranges from less than 50 to 65
decibels, or from the sound of a whisper to the sound of a normal conversation. Many people find the fan soothing, especially the “white noise” in a baby’s room

What is the CFM rate
The CFM (Cubic Feet per Minute) is the measurement of how much air passes
through the unit. For the standard Health Mate, the HealthMate+ , and the AllergyMachine the CFM is 400 cfm on high and 75cfm on low. The Junior size is 200 cfm on high and 50cfm on low.

What would cause a filter to fill up in less than 5 years?

Using the air cleaner in an area having many pets, new carpeting, paint fumes,
heavy smoking, urban pollution, photo studio, etc will diminish the filter’s life