30 Day Money Back Guarantee
If for any reason you are not happy with your Austin air filter you may return it within 30 days no questions asked

Contact your dealer for a return authorization number

Returns and/or exchanges are allowed within 30 days of customer receiving order.
Within 30 Days:
For a return due to customer dissatisfaction – Customer must pay to ship product back to our offices and a $25 restocking fee.
For a return due to defective unit/filter – Issue call tag to have unit picked up, ship replacement unit at no additional cost to customer. If customer does not want a replacement unit, customer must pay shipping back to our offices and pay the $25 restocking fee.
For a return due to a shipping/order entry error – Issue call tag to have unit picked up, ship replacement unit at no additional cost to customer. If customer does not want a replacement unit, customer must pay shipping back to our offices and pay the $25 restocking fee.
For a return due to dealer/customer mistake – Customer must pay to ship product back to our offices and the $25 restocking fee, once received, we will ship a replacement but will charge the customer shipping for the replacement unit.
For a return due to a damaged/scratched unit – Issue damage call tag to have unit picked up, ship replacement unit at no additional cost to customer. If customer does not want a replacement unit, issue damage call tag, we will charge the $25 restocking fee.
**If no replacement product is sent, we charge a $25 restocking fee**

After 30 Days:
For a return due to customer dissatisfaction – Customer keeps product.
For a return due to defective unit/filter – Customer must keep – Repair and return.
For a return due to a shipping/order entry error – Customer keeps product.
For a return due to dealer/customer mistake – Customer keeps product.
For a return due to a damaged/scratched unit – Customer keeps product.

For Dealers with Stock:
Please check your order to be sure there are no damages, defects or order mistakes within 15 days of receiving your order.